Retail Lead: Customer Service & Store Ops Coach

American Retail Services; Palm Desert (CA); On-site; USD 25,000 - 27,000; Full time

Job summary

American Retail Services is seeking a Lead I Full Time - Site 869 in Palm Desert, CA. This leadership role oversees store operations, coaches the team, and drives performance in daily retail functions.

The Lead I will manage reports, inventory review, vendor communications, pricing, displays, and data entry while ensuring top-notch customer service and adherence to corporate policies. Knowledge of cash handling and strong communication are essential.

Qualifications

• High school diploma or GED required.
• Experience with handling money.
• Flexibility to work weekends, holidays, and overtime.
• Ability to accurately handle money.
• Strong attention to detail.
• Excellent verbal and communication skills.
• Excellent customer service skills.
• Capable of communicating with customers and employees.
• Able to work independently and be self-motivated.

Responsibilities

• Maintain daily, weekly, and monthly reports.
• Assist with inventory procedures and vendor invoicing.
• Order, stock, and face merchandise; check expiration dates.
• Interface with vendors and manage price changes.
• Assist in cash register duties and customer service.
• Keep store clean and maintain site image; support safety and maintenance.

Skills

Money handling

Attention to detail

Customer service

Verbal communication

Independent work

Education

High school diploma or GED

Job description

American Retail Services is seeking a Lead I Full Time - Site 869 in Palm Desert, CA. This leadership role oversees store operations, coaches the team, and drives performance in daily retail functions.

The Lead I will manage reports, inventory review, vendor communications, pricing, displays, and data entry while ensuring top-notch customer service and adherence to corporate policies. Knowledge of cash handling and strong communication are essential.