Retail Lead & Customer Experience Supervisor

FedEx Office; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A national delivery company is seeking a Store Assistant Manager in Orlando, FL. The role includes overseeing store operations, ensuring a positive customer experience, and supervising team members. Required qualifications include a high school diploma and 1+ year of related experience. Strong customer service and supervisory skills are essential. This is a full-time position that promotes a quality-driven culture.

Qualifications

• 1+ year of related experience, prior supervisory experience preferred.
• Must meet all FedEx Office employment qualifications in force at hiring.

Responsibilities

• Lead store operations in the absence of the Store Manager.
• Evaluate team member performance to ensure customer satisfaction.
• Assist with hiring and training of team members.

Skills

Customer service skills

Supervisory skills

Communication skills

Problem-solving skills

Education

High School diploma or equivalent education

Job description

A national delivery company is seeking a Store Assistant Manager in Orlando, FL. The role includes overseeing store operations, ensuring a positive customer experience, and supervising team members. Required qualifications include a high school diploma and 1+ year of related experience. Strong customer service and supervisory skills are essential. This is a full-time position that promotes a quality-driven culture.