Retail Lead & Customer Experience Champion

Adidas; Baraboo (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Benefits package

401k with employer match

Paid parental leave

Stock Purchase Plan

Job summary

Adidas in Baraboo, WI is seeking a dedicated Lead to drive customer experience and store operations. You will mentor associates, uphold service standards, and partner with leadership to meet sales goals.

The role requires strong communication, reliable attendance, and the ability to work evenings and weekends in a fast-paced environment. English proficiency and high school education are essential.

Qualifications

• Must possess and consistently exhibit the competencies relative to the position.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and with discretion and work effectively under pressure.
• Well-developed ability to speak, read, comprehend, and write English.

Responsibilities

• Lead store associates to meet and exceed customer expectations.
• Build and maintain effective working relationships with team members.
• Guide discussions and training to ensure consistent service standards.

Skills

Leadership

Communication

Customer service

Team collaboration

Education

High school diploma or GED

Tools

POS systems

MS Office

Job description

Adidas in Baraboo, WI is seeking a dedicated Lead to drive customer experience and store operations. You will mentor associates, uphold service standards, and partner with leadership to meet sales goals.

The role requires strong communication, reliable attendance, and the ability to work evenings and weekends in a fast-paced environment. English proficiency and high school education are essential.