Retail Lead — Brand Ambassador & Team Builder

Adidas; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Education assistance

401k plan

Parental leave

Incentives

Job summary

adidas is seeking individuals for Lead roles to drive customer experience and store leadership. The position emphasizes creating an emotional connection with customers, guiding store associates, and maintaining high performance in a fast-paced retail environment.

Candidates should be 18+, have a HS diploma or GED, and at least 12 months of retail experience, with strong English communication and reliability. Availability must include evenings and weekends.

Qualifications

• Availability must be flexible and include evenings and weekends.
• Must possess and consistently exhibit the competencies relative to the position.
• Ability to learn and adapt quickly in a fast-paced environment.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and with discretion and work effectively under pressure.
• Demonstrates an inspirational attitude that contributes to a positive team environment.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
• Well-developed ability to speak, read, comprehend, and write English.
• Must be 18 years or older.
• High school diploma or general education degree (GED).
• Minimum 12 months experience working in a retail environment.
• Advanced selling experience and comprehensive product, retail and industry understanding.

Responsibilities

• Lead discussions with diverse groups and guide store teams.
• Create emotional connections with customers and exemplify brand ambassador roles.
• Support daily store operations and uphold standards.

Skills

Customer service

Interpersonal skills

Communication

Attendance & punctuality

Independent work

Education

High school diploma or GED

Tools

POS systems

MS Office

Job description

adidas is seeking individuals for Lead roles to drive customer experience and store leadership. The position emphasizes creating an emotional connection with customers, guiding store associates, and maintaining high performance in a fast-paced retail environment.

Candidates should be 18+, have a HS diploma or GED, and at least 12 months of retail experience, with strong English communication and reliability. Availability must include evenings and weekends.