Retail Keyholder- Sono Collection

Lovisa Pty Ltd; Norwalk (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Ongoing training and mentoring

Ear piercing training

Culture of continuous improvement

Job summary

A global retail brand is seeking a Retail Keyholder in Norwalk, Connecticut. The candidate will support the Store Manager and Assistant Store Manager in achieving store targets while ensuring a welcoming environment for customers. Candidates should have prior retail or hospitality experience and strong communication skills. This role offers ongoing training and a focus on personal and career growth within one of the fastest-growing retail brands.

Qualifications

• Must be 18 years or older.
• Prior experience in retail or hospitality is required.
• Exceptional communication skills are a must.

Responsibilities

• Support the Store Manager in achieving store targets.
• Ensure the store environment is presentable to customers.
• Create a positive team environment.

Skills

Strong communication skills

Ability to work in a fast-paced environment

Passion for retail and fashion

Job description

Retail Keyholder – Sono Collection

Lovisa Pty Ltd seeks a Retail Keyholder to support the Store Manager and Assistant Store Manager in achieving store targets and maintaining a presentable store environment. The role requires strong communication, an eye for fashion, and a passion for delivering an exceptional customer experience.

Requirements:

• Must be 18 years or older.
• Prior experience in retail or hospitality.
• Ability to perform in a fast‑paced, high‑volume environment.
• Exceptional communication skills.
• Passion for retail and fashion.

Responsibilities:

• Support the Store Manager and Assistant Store Manager in meeting store targets.
• Ensure the store is presentable and inviting to customers.
• Create a positive team environment and foster strong customer relationships.
• Assist with store operations, including opening/closing procedures and cash management.

What we offer:

• Ongoing training, mentoring and support for personal and career growth.
• Ear piercing training.
• A culture committed to continuous improvement.
• Opportunity to join one of Australia’s fastest and most successful global retail brands.

Diversity & Inclusion:

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.