Retail Keyholder- Holyoke Mall

Lovisa Pty Ltd; Holyoke (MA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Ongoing training and support

Ear piercing training

Culture of continuous improvement

Global brand

Job summary

A global retail jewelry brand is seeking a Retail Keyholder for their Holyoke Mall location. This part-time role focuses on supporting store management, enhancing customer experience, and ensuring a welcoming environment. Ideal candidates will have experience in retail or hospitality and exhibit strong organizational and communication skills. Join a vibrant team committed to fashion-forward service and career growth opportunities.

Qualifications

• Strong desire to deliver exceptional customer experience.
• Prior experience working in retail or hospitality preferred.
• Ability to perform in fast-paced, high-volume environment.

Responsibilities

• Support Store Manager and Assistant Store Manager in achieving store targets.
• Ensure the store is presentable and inviting at all times.
• Build relationships with customers.
• Support scheduling and opening/closing procedures.

Skills

Strong customer service orientation

Time management skills

Organizational skills

Ability to create a positive team environment

Customer service

Job description

Join to apply for the Retail Keyholder – Holyoke Mall role at Lovisa Pty Ltd.

The Key Holder Role

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you’re a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!

Must be 18 years and older to apply.

Our Brand

Lovisa was created out of a need for on‑trend fashion jewelry at ready‑to‑wear prices. Our trend‑spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must‑have styles to our customers. We are a fashion‑forward jewelry brand that caters to every woman, with 150 new styles delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.

Benefits and Opportunities

• Ongoing training, mentoring and support for personal and career growth.
• Ear piercing training.
• A culture committed to continuous improvement.
• Opportunity to join one of Australia’s fastest and most successful global retail brands.

What We Are Looking For!

• Strong desire to deliver an exceptional experience to customers.
• Strong time management and organizational skills.
• Thrives on challenge and reward.
• Prior experience working in Retail or Hospitality.
• Ability to create a positive team environment.
• Ensures the store always looks presentable and inviting.

Requirements for Success

• Prior experience in a retailer or hospitality.
• Ability to perform in a fast‑paced, high‑volume environment.
• Exceptional communication skills.
• A passion for retail and fashion.

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.

Seniorities and Employment

• Seniority level: Not Applicable
• Employment type: Part‑time
• Job function: Sales and Business Development
• Industry: Retail