Retail Keyholder - Merrell

WOLVERINE WORLDWIDE INC; Millcreek Township (Erie County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a reliable and service-oriented individual to join their retail team. This role involves supporting store management in daily operations, providing exceptional customer service, and maintaining store standards. The ideal candidate will have a passion for retail, demonstrate flexibility, and be a role model for others. Join a company that values diversity and inclusivity while empowering its employees to create memorable experiences for customers. If you thrive in a fast-paced environment and are ready to contribute to a dynamic team, this opportunity is perfect for you.

Qualifications

• Experience in retail sales and customer service is essential.
• Ability to work in a fast-paced environment and adapt to changes.

Responsibilities

• Support store management with daily operations and customer service.
• Maintain store standards and compliance with health regulations.
• Assist in achieving sales goals and driving store success.

Skills

Retail Sales Success

Customer Service

Flexibility

Team Leadership

Education

High School Diploma or Equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers – every step of the way.

We are looking for someone who is responsible, reliable, service-oriented, and likes to have fun while they work. Someone that will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team and cool, calm, and collected under pressure. Never afraid to step in, you make it your priority to be a fountain of knowledge on product and standards. Responsible to your core, you can be relied upon to assist with administrative and operational duties and general store security.

Key Responsibilities

• Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store at all times.
• Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales goals and performance metrics & driving the store’s success by being an ambassador and supporting in local marketing efforts.
• Performing other duties as required/assigned by the manager.
• Maintain compliance with company policies including health and safety regulations and inventory management.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.

Knowledge, Skills, and Abilities Required

• Demonstrated retail sales success.
• Experience working in a customer-facing role. Supervisory experience is preferred but not essential.
• Flexible and adaptable; you are comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.

Working Conditions

• Retail environment.

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties, and skills which may be required.

Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.