Retail Keyholder: Lead Store Vibe & Customer Experience

Lovisa Holdings Limited; Montclair (CA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Training & mentoring

Product discount

Incentives

Ear piercing training

Continuous improvement

Global brand

Job summary

Lovisa America is seeking a proactive Key Holder to support store leadership and help achieve sales targets in a fast-paced fashion jewelry environment. You’ll ensure the store is welcoming, organized, and visually on-brand, while building relationships with customers and teammates.

If you thrive in a bright, energetic setting and have strong communication skills, this role offers hands-on training, product knowledge, and opportunities to grow with a global fashion brand.

Qualifications

• Must be 18+ years old to apply.
• Strong customer service and communication skills.
• Ability to work in a fast-paced, high-volume environment.
• Experience in Retail/Hospitality preferred.

Responsibilities

• Support store managers to hit targets and keep the store presentable.
• Provide exceptional customer service in a bright, energetic environment.
• Create a positive team environment and communicate effectively.
• Drive brand standards and maintain visual merchandising.

Skills

Customer service

Communication

Time management

Retail/Hospitality experience

Education

High school diploma

Job description

Lovisa America is seeking a proactive Key Holder to support store leadership and help achieve sales targets in a fast-paced fashion jewelry environment. You’ll ensure the store is welcoming, organized, and visually on-brand, while building relationships with customers and teammates.

If you thrive in a bright, energetic setting and have strong communication skills, this role offers hands-on training, product knowledge, and opportunities to grow with a global fashion brand.