Retail Key Holder — Customer Experience Champion

Lovisa Holdings Limited; San Jose (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Ongoing training and career growth

Product discount

Incentives

Ear piercing training

Culture of continuous improvement

Global retail brand exposure

Job summary

Lovisa America is seeking a proactive Key Holder to support store leadership and drive sales in a fast-paced fashion jewelry store. You will help maintain a bright, inviting storefront and foster excellent customer relationships in a vibrant team environment.

Ideal candidates have prior Retail/Hospitality experience, strong communication, and solid time-management skills. Must be 18+ with a passion for fashion and customer service.

Qualifications

• Prior experience in Retail/Hospitality
• Strong communication and interpersonal skills
• Ability to create a positive team environment
• Comfortable in fast-paced store settings

Responsibilities

• Support Store Manager and Assistant Store Manager in hitting store targets
• Ensure the store remains presentable and inviting for customers
• Contribute to a bright, energetic store environment and strong customer relationships
• Participate in training and mentoring initiatives to grow with the brand

Skills

Retail experience

Customer service

Communication

Time management

Leadership

Job description

Lovisa America is seeking a proactive Key Holder to support store leadership and drive sales in a fast-paced fashion jewelry store. You will help maintain a bright, inviting storefront and foster excellent customer relationships in a vibrant team environment.

Ideal candidates have prior Retail/Hospitality experience, strong communication, and solid time-management skills. Must be 18+ with a passion for fashion and customer service.