Retail Keyholder: Guest Experience Leader

GameStop; Richmond (KY); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus and incentive programs

Job summary

GameStop in Richmond, Kentucky is looking for a Retail Keyholder who will assist in managing store operations and provide outstanding customer service. The ideal candidate will have at least a high school diploma and prior retail experience. Responsibilities include greeting customers, processing transactions, and maintaining store organization. The position offers opportunities to participate in various benefits programs, including health insurance and 401(k). A flexible schedule with weekend availability is required.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales or guest service experience preferred.
• Video game knowledge preferred.
• Must be able to stand and move throughout the store for up to 10 hours per day.

Responsibilities

• Assist management and provide guest service experiences.
• Process guest purchases and returns accurately.
• Support store management in meeting sales goals.
• Ensure cleanliness and organization of the store.
• Supervise and delegate tasks to Sales Associates as needed.

Skills

Exceptional guest service skills

Verbal and written communication skills

Basic math skills

Problem-solving skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

GameStop in Richmond, Kentucky is looking for a Retail Keyholder who will assist in managing store operations and provide outstanding customer service. The ideal candidate will have at least a high school diploma and prior retail experience. Responsibilities include greeting customers, processing transactions, and maintaining store organization. The position offers opportunities to participate in various benefits programs, including health insurance and 401(k). A flexible schedule with weekend availability is required.