Retail Keyholder: Guest Experience Leader

GameStop; Fort Wayne (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental and vision insurance

Health insurance

Bonus eligibility

Job summary

GameStop in Fort Wayne, IN, is looking for a Retail Keyholder who will assist management in all store activities while providing exceptional customer service. Candidates should be at least 18 years old with a high school diploma and preferably have retail sales or management experience. The role requires effective communication skills and the ability to work independently, ensuring a clean and welcoming shopping experience for guests. Eligible for benefits such as 401(k), paid time off, and health insurance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist the store management team in executing and supervising all store activities.
• Provide best-in-class guest service and handle guest inquiries.
• Process guest purchases and returns accurately via the POS system.
• Conduct store inventory counts and track discrepancies.

Skills

Exceptional guest service skills

Bilingual English/Spanish speaking and writing skills

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop in Fort Wayne, IN, is looking for a Retail Keyholder who will assist management in all store activities while providing exceptional customer service. Candidates should be at least 18 years old with a high school diploma and preferably have retail sales or management experience. The role requires effective communication skills and the ability to work independently, ensuring a clean and welcoming shopping experience for guests. Eligible for benefits such as 401(k), paid time off, and health insurance.