Retail Keyholder: Guest Experience Leader

GameStop; Merrillville (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental and vision insurance

Incentive programs

Job summary

GameStop in Merrillville, Indiana, is seeking a Retail Keyholder to assist in supervising store activities and providing exceptional guest service. The ideal candidate will have a high school diploma and at least 1 year of retail experience.

This role includes processing purchases, fostering guest loyalty, and maintaining store organization. Benefits include participation in incentive programs, 401(k), and health insurance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales or guest service experience preferred.
• Ability to stand and move throughout the store unassisted for up to 10 hours.

Responsibilities

• Assist store management in executing and supervising store activities.
• Provide best-in-class guest service and foster guest loyalty.
• Process guest purchases and returns accurately.
• Process defectives/recalls and stock pulls accurately.

Skills

Exceptional guest service skills

Video game knowledge

Clear verbal and written communication

Problem-solving skills

Basic math skills

Self-motivation

Education

High school diploma or equivalent

Job description

GameStop in Merrillville, Indiana, is seeking a Retail Keyholder to assist in supervising store activities and providing exceptional guest service. The ideal candidate will have a high school diploma and at least 1 year of retail experience.

This role includes processing purchases, fostering guest loyalty, and maintaining store organization. Benefits include participation in incentive programs, 401(k), and health insurance.