Retail Keyholder: Guest-Experience Lead

GameStop; Joplin (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Incentive programs

Job summary

GameStop in Joplin, Missouri, is looking for a Retail Keyholder to assist the management team in executing store activities and providing exceptional guest service. Responsibilities include processing purchases, maintaining a clean environment, and supervising Sales Associates. Candidates should have a high school diploma, retail experience, and preferably video game knowledge. The role requires strong communication skills and the ability to work under pressure. Full-time employees are eligible for benefits, including health insurance and paid time off.

Qualifications

• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Process guest purchases and returns accurately.
• Support store management in meeting and exceeding sales goals.
• Conduct store inventory counts.
• Ensure a clean and organized store environment.

Skills

Exceptional guest service skills

Verbal and written communication skills

Problem-solving skills

Basic math skills

Self-motivation

Education

High school diploma or equivalent

Job description

GameStop in Joplin, Missouri, is looking for a Retail Keyholder to assist the management team in executing store activities and providing exceptional guest service. Responsibilities include processing purchases, maintaining a clean environment, and supervising Sales Associates. Candidates should have a high school diploma, retail experience, and preferably video game knowledge. The role requires strong communication skills and the ability to work under pressure. Full-time employees are eligible for benefits, including health insurance and paid time off.