Retail Keyholder & Guest Experience Lead

GameStop; Colorado Springs (CO); On-site; USD 21,573 - 25,361; Full time

Benefits offered by this job

Health benefits

Employee discount

401(k)

Paid time off

Job summary

GameStop is seeking a Retail Keyholder in Colorado Springs to provide exceptional guest service and assist in various store activities. This position requires at least a high school diploma and one year of retail or management experience. Responsibilities include processing transactions, maintaining the store environment, and supervising Sales Associates. The role offers a wage range between $15.66 and $18.41 per hour, alongside participation in incentive programs, health benefits, and employee discounts.

Qualifications

• Must be at least 18 years old.
• At least one year of retail sales or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Process guest purchases and returns accurately.
• Promote GameStop’s unique guest benefits.
• Conduct store inventory counts.
• Supervise and delegate tasks to Sales Associates.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Colorado Springs to provide exceptional guest service and assist in various store activities. This position requires at least a high school diploma and one year of retail or management experience. Responsibilities include processing transactions, maintaining the store environment, and supervising Sales Associates. The role offers a wage range between $15.66 and $18.41 per hour, alongside participation in incentive programs, health benefits, and employee discounts.