Gaming Retail Keyholder & Guest-Experience Leader

GameStop; Aurora (CO); On-site; USD 21,573 - 25,361; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Employee discount

Casual work environment

Job summary

GameStop in Aurora, Colorado, is seeking a Retail Keyholder to assist in managing store operations while providing exceptional customer service. Responsibilities include processing sales, maintaining a clean environment, promoting loyalty programs, and ensuring guest satisfaction. Candidates should have a high school diploma, retail experience, and preferably knowledge of video games. This full-time position offers competitive pay of $15.66 – $18.41 per hour, with additional benefits including 401(k), paid time off, and employee discounts.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least one year of retail sales, guest service, and/or management experience preferred.
• Must be able to work alone and stand for up to 10 hours per day.

Responsibilities

• Provide best-in-class guest service and prioritize guests over tasks.
• Process guest purchases and returns accurately via the POS system.
• Promote GameStop’s unique guest benefits and ensure store cleanliness.
• Conduct store inventory counts and safeguard company assets.

Skills

Guest service skills

Video game knowledge

Problem-solving skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

GameStop in Aurora, Colorado, is seeking a Retail Keyholder to assist in managing store operations while providing exceptional customer service. Responsibilities include processing sales, maintaining a clean environment, promoting loyalty programs, and ensuring guest satisfaction. Candidates should have a high school diploma, retail experience, and preferably knowledge of video games. This full-time position offers competitive pay of $15.66 – $18.41 per hour, with additional benefits including 401(k), paid time off, and employee discounts.