Retail Keyholder: Elevate Sales & Customer Experience

The SWATCH Group; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Swatch is seeking a Retail Keyholder in Nashville to join its fashion-forward retail team. As part of the Retail Sales Team, you will be coached on sales techniques and customer service while gaining in-depth product knowledge on our watches and services.

The role offers training and support with a base-plus-commission pay structure designed to reward motivated, knowledgeable associates who can deliver outstanding service and help customers find the perfect timepiece.

Qualifications

• Experience in retail sales or customer service preferred.
• Ability to learn product knowledge quickly.
• Strong communication and interpersonal skills.
• Willingness to work weekends/evenings if required.

Responsibilities

• Provide excellent customer service and assess customer needs.
• Learn watch products and services to advise customers accurately.
• Support sales efforts with base-plus-commission compensation structure and product knowledge.

Skills

Sales skills

Customer service

Product knowledge

Communication

Job description

Swatch is seeking a Retail Keyholder in Nashville to join its fashion-forward retail team. As part of the Retail Sales Team, you will be coached on sales techniques and customer service while gaining in-depth product knowledge on our watches and services.

The role offers training and support with a base-plus-commission pay structure designed to reward motivated, knowledgeable associates who can deliver outstanding service and help customers find the perfect timepiece.