Retail Keyholder: Customer Experience Lead - Benefits

GameStop; North Las Vegas (NV); On-site; USD 17,220 - 21,008; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus eligibility

Job summary

GameStop is looking for a Retail Keyholder in North Las Vegas to assist in managing store activities and provide exceptional customer service. The position requires a high school diploma, with at least one year of retail or guest service experience preferred. Key responsibilities include processing purchases, maintaining store organization, and fostering repeat customer relationships. Competitive hourly pay between $12.50 and $15.25 and eligibility for various benefits, including 401(k) and paid time off, are offered.

Qualifications

• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service: greet guests, respond to questions/concerns promptly.
• Support the shopping environment, including visual and operational elements.
• Process guest purchases and returns accurately via the POS system.
• Safeguard company assets through inventory control and loss prevention practices.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Job description

GameStop is looking for a Retail Keyholder in North Las Vegas to assist in managing store activities and provide exceptional customer service. The position requires a high school diploma, with at least one year of retail or guest service experience preferred. Key responsibilities include processing purchases, maintaining store organization, and fostering repeat customer relationships. Competitive hourly pay between $12.50 and $15.25 and eligibility for various benefits, including 401(k) and paid time off, are offered.