Retail Key Holder & Customer Experience Leader

Uniform Advantage Brands; Overland Park (KS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Holiday Pay

Off-days on major holidays

401(k) with company match

Uniforms and shoes provided

Team events and recognition programs

Job summary

Uniform Advantage is hiring a Full Time/ Part-Time Retail Key Holder to support daily store operations and deliver excellent customer service in Overland Park, KS. You will assist with opening and closing the store, processing sales transactions, merchandising, and customer support, while maintaining stock and visual displays, and helping with occasional offsite events.

The role requires strong communication, flexible availability including nights and weekends, and a commitment to a positive

Qualifications

• Retail sales or customer service experience.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced retail environment.
• Flexible availability, including nights and weekends.
• High School Diploma or GED.
• Must be 18+.
• Background and drug screening, and assessment test required.

Responsibilities

• Provide outstanding customer service and sales support.
• Assist customers with product selection, sizing, and recommendations.
• Operate POS system for sales, returns, and exchanges.
• Opening and closing procedures, including cash handling.
• Maintain store organization, stocking, and visual merchandising.
• Support pricing updates, promotions, and displays.
• Handle multiple customers and tasks during busy periods.
• Assist with occasional offsite retail events (pop-ups).

Skills

Customer service

Communication skills

Multitasking

Flexibility with schedule

Education

High School Diploma or GED

Tools

POS system

Job description

Uniform Advantage is hiring a Full Time/ Part-Time Retail Key Holder to support daily store operations and deliver excellent customer service in Overland Park, KS. You will assist with opening and closing the store, processing sales transactions, merchandising, and customer support, while maintaining stock and visual displays, and helping with occasional offsite events.

The role requires strong communication, flexible availability including nights and weekends, and a commitment to a positive