Retail Keyholder - Burlington Mall

Lovisa Pty Ltd; Burlington (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Lovisa America is hiring a Key Holder to support the Store Manager and Assistant Store Manager in achieving store targets and maintaining a bright, customer‑friendly environment. You will help drive excellent service, build relationships with customers, and communicate clearly with the team to ensure smooth operations.

The role suits someone who thrives in a fast-paced retail setting, enjoys fashion, and can keep the store looking presentable and inviting for shoppers.

Qualifications

• Strong desire to deliver an exceptional customer experience.
• Strong time management and organizational skills.
• Thrives on challenge and rewards.
• Prior experience in Retail/Hospitality.
• Ability to create a positive team environment.
• Maintain an inviting and presentable store.

Responsibilities

• Support Store Manager and Assistant Store Manager to achieve store targets.
• Keep the store looking presentable for customers.
• Provide excellent customer service and build relationships.
• Communicate effectively with team to ensure smooth operations.

Skills

Exceptional customer experience

Time management

Organizational skills

Retail/hospitality experience

Team environment

Store presentation

Job description

Join The Lovisa America Team

It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team.

The Key Holder Role

The Key Holder is responsible for supporting the Store Manager and Assistant Store Manager aim to achieve store targets and keep the store looking presentable for our customers. If you enjoy a bright, energetic environment and you’re a great communicator who likes building relationships and has an eye for fashion, Lovisa is for you!

Must be 18yrs and older to apply!

Our Brand

Lovisa was created out of a need for on-trend fashion jewelry at ready-to-wear prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.
We are a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. We give exceptional customer service and apply our core belief, “It’s about the customer, always” in everything we do.
Established in Australia Lovisa launched its first store in 2010, Since then Lovisa has opened over 550 stores across 20 countries: New Zealand, The United States, Singapore, Malaysia, South Africa, United Kingdom, France, Germany, Belgium, Netherlands, Switzerland, Austria, Luxembourg. As we continue to grow, vast opportunities will arise and are on offer for self-motivated and enthusiastic leaders and Team Members.

Lovisa Benefits

• Ongoing training, mentoring and support for personal and career growth.
• Generous product discount.
• Incentives galore.
• Ear piercing training.
• A culture that is committed to continuous improvement!
• Opportunity to join one of Australia’s fastest and most successful global retail brand!

What we are looking for!

• Do you have a strong desire to deliver an exceptional experience to your customer?
• You possess strong time management and organizational skills
• You thrive off challenge and reward
• Have you got prior experience working in Retail/Hospitality?
• Can you create a positive team environment?
• Will you aim to ensure the store always looks presentable and inviting to our customers?

To Be Successful In This Role You Will Have

• Prior experience for a retailer or hospitality
• Ability to perform in a fast-paced, high-volume environment
• Exceptional communication skills
• A Passion for retail and fashion!

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.