Retail Keyholder

Shop Miss A, Inc.; Albuquerque, Northern (NM, KY); Hybrid; USD 19,000 - 23,000; Part time

Benefits offered by this job

Competitive hourly pay

Weekend and evening shifts

Hands-on leadership experience

Energetic team

Job summary

MISS A, a rapidly expanding beauty brand, is hiring a part-time Retail Keyholder in Albuquerque, NM. As a Keyholder, you will lead shifts in the store, enforce policies, and deliver friendly, knowledgeable service to customers.

You’ll greet guests, manage the POS, and support merchandising and promotions while upholding store standards. You should have at least 1 year of customer service, a flexible schedule including nights and weekends, a HS diploma or GED, reliable transportation, and a

Qualifications

• Must be at least 17 years of age.
• At least 1 year of Customer Service experience.
• Must have a FLEXIBLE schedule and be available to work nights, holidays, and weekends.
• Must have reliable transportation.
• High School Diploma / GED.
• Must possess a fun, outgoing, and motivating personality.
• Comfortable working independently while receiving occasional coaching, supervision, and encouragement.
• Comfortable in a leadership role — delegating tasks, conflict resolution, etc.

Responsibilities

• Lead store team and assist Store Manager/Assistant Manager as needed.
• Enforce Loss Prevention and Cash Handling policies.
• Identify customer needs and resolve conflicts calmly and professionally.
• Greet customers warmly and invite them in.
• Operate the POS/Register and manage tills at opening/closing.
• Provide excellent customer service and share product information.
• Merchandise displays and keep products stocked and organized.
• Stay updated on products and promotions; communicate limits to customers.

Skills

Leadership

Customer Service

Cash Handling

Flexible Schedule

Teamwork

POS System

Communication

Education

High School Diploma / GED

Tools

POS System

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retail Keyholder

Part Time Albuquerque, NM, US

30+ days ago Requisition ID: 1217

Salary Range: $14.00 To $16.50 Hourly

MISS A is a cosmetics and accessories company where makeup and fashion lovers can shop all the latest trends — from primers and face masks to shadows, lip products, brushes, and much, much more — all for $1! We started out online in 2013, opened our first retail store in May 2016, and are continuing to rapidly expand our retail store division across the country.

We're currently seeking fun, motivated, and reliable Keyholders to join our expanding team! As a Keyholder with MISS A, you'll be the first point of contact for all our customers — providing friendly, knowledgeable service, acting as a store leader for your team, and carrying on the positive culture we cultivate within our stores.

Job Duties

• Leadership — act as a leader for the store team, filling in for the Store Manager and/or Assistant Store Manager when required; delegate and supervise tasks for Sales Associates each shift.
• Enforce Store Policies — MUST be knowledgeable of and strictly follow Loss Prevention and Cash Handling policies.
• Problem Solving & Attention to Detail — take the initiative to identify customer needs and resolve any customer conflicts in a calm and professional manner.
• Door Greeting — warmly and promptly greet all customers upon entering our stores and invite prospective customers in.
• Operating the POS/Register — cash handling, count tills upon opening/closing of stores, follow up with customers on their shopping experience, and maintain cleanliness of the cashwrap.
• Customer Service — offer excellent customer service to all customers in store, assist with product information and recommendations, inform customers of current promotions, hand out baskets, etc.
• Merchandising — merchandise accessories and cosmetic displays, ensure products are stocked and organized, assist with store put-backs, etc.
• Promoting Products / Product Knowledge — stay updated on new and existing products, bestsellers, and promotions; answer customer questions; communicate product limits, etc.

Requirements

• Must be at least 17 years of age.
• At least 1 year of Customer Service experience.
• Must have a FLEXIBLE schedule and be available to work nights, holidays, and weekends.
• Must have reliable transportation.
• High School Diploma / GED.
• Must possess a fun, outgoing, and motivating personality.
• Comfortable working independently while receiving occasional coaching, supervision, and encouragement.
• Comfortable in a leadership role — delegating tasks, conflict resolution, etc.

What We Offer

• Competitive hourly pay
• Weekend and evening shifts available.
• Hands-on leadership experience and the chance to grow with a rapidly expanding beauty brand.
• A fun, fast-paced store environment with an energetic team.
• (Part-time positions are not eligible for health/dental/vision benefits.)

Miss A Stores is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state, or local law.