Retail Key Leader: Drive Sales & Customer Experience

Princess Polly; Santa Clara (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Princess Polly is hiring a Retail Keyleader to join our Valley Fair Retail Store in Santa Clara, CA. You will oversee opening/closing duties, lead a sales team, and ensure an exceptional in-store experience in a fast-paced fashion retail setting.

You will report to Store Management, driving sales targets, brand loyalty, and operational efficiency while mentoring team members and delivering excellent customer service daily.

Qualifications

• 3+ years in retail industry
• 1+ year experience in retail management
• Excellent leadership and communication skills
• Ability to motivate and inspire associates to achieve their goals
• Strong problem-solving skills and the ability to make quick and effective decisions
• Great sense of style
• Ability to work flexible hours, including nights and weekends
• Capability to lift and carry boxes or bins weighing up to 20 lbs

Responsibilities

• Lead and motivate the sales team to achieve sales targets and deliver excellent customer service
• Open and close registers and manage basic store operations
• Execute visual merchandising and assist with inventory management
• Maintain store cleanliness and light housekeeping to support a positive shopper experience
• Build brand loyalty through memorable in-store experiences in a fast-paced retail setting

Skills

Retail experience

Leadership

Communication skills

Motivate and inspire associates

Problem-solving

Decision making

Sense of style

Flexible hours

Lifting up to 20 lbs

Job description

Princess Polly is hiring a Retail Keyleader to join our Valley Fair Retail Store in Santa Clara, CA. You will oversee opening/closing duties, lead a sales team, and ensure an exceptional in-store experience in a fast-paced fashion retail setting.

You will report to Store Management, driving sales targets, brand loyalty, and operational efficiency while mentoring team members and delivering excellent customer service daily.