Retail Key Holder-WESTGATE SHOPPING CENTER

Bath & Body Works, Inc.; City of Rochester (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic retail environment as a Key Holder, where you'll play a vital role in delivering exceptional customer experiences. This part-time position offers a unique opportunity to develop your leadership skills while engaging with customers and driving sales. You'll be responsible for supporting store operations, leading your team, and ensuring a welcoming atmosphere. With benefits like tuition-free education and a generous merchandise discount, this role is perfect for those looking to grow in the retail industry. Embrace a culture of belonging and make a difference in your community with an established retail leader.

Benefits

Tuition-free education

40% merchandise discount

Free product

On-demand access to wages

Health, dental, and vision insurance

Paid time off

Mental health support

Qualifications

• Aspiring management role for existing sales associates.
• Ability to foster a customer-focused selling culture.

Responsibilities

• Lead sales and customer experience as a Key Holder.
• Provide feedback and recommendations to managers.

Skills

Customer Service

Sales Techniques

Leadership

Coaching

Education

High School Diploma or GED

Job description

Retail Key Holder - WESTGATE SHOPPING CENTER

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This range is provided by Bath & Body Works. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.50/hr - $18.50/hr

Description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues
• Provide individual and team performance feedback and recommendations to managers
• Lead and model selling and customer experience standards
• Display knowledge of product, company policies and store strategies
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directive
• Maintain policies and procedures
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed

Qualifications

• Preferably an existing sales associate that aspires to a management role
• Ability to foster a customer-focused selling culture
• Demonstrated selling and operational results
• Available for varied weekly shifts including weekend, closing and peak shifts
• Ability to provide in-the-moment coaching to associates

Education

• High School Diploma or GED Certificate

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay
• Tuition-free education in partnership with Guild from over 140 programs across 30+ colleges and universities
• 40% merchandise discount and free product
• Performance-based compensation and bonus programs
• No-cost mental health and wellbeing support, plus health, dental, vision, and life insurance options for full-time associates
• Paid time off and family benefits, including paid maternity and parental leave

Visit bbwbenefits.com for more details.

The above statements describe the general nature of work and are not exhaustive. We are an equal opportunity employer and committed to diversity and inclusion.

Additional Details

• Seniority level: Associate
• Employment type: Part-time
• Job function: Sales and Customer Service
• Industries: Retail and Manufacturing

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