Retail Key Holder-TOWN AND COUNTRY SHOPPING CE

Bath & Body Works, Inc.; Kettering (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player seeks a dynamic Retail Key Holder to enhance customer experiences and lead store operations. In this part-time role, you will be pivotal in driving sales, providing exceptional service, and mentoring a team of associates. You'll engage with customers, manage store tasks, and ensure a welcoming environment. This position offers competitive compensation, a generous merchandise discount, and unique benefits like tuition-free education and mental health support. If you're passionate about retail and ready to inspire others while growing your career, this opportunity is for you.

Benefits

DailyPay access

Tuition-free education

40% merchandise discount

Mental health support

Paid time off

Parental leave

Qualifications

• Existing sales associate preferred for management aspirations.
• Ability to foster a customer-focused culture.

Responsibilities

• Lead store operations and customer service as manager on duty.
• Provide feedback and set daily goals for staff.

Skills

Customer service

Sales techniques

Team leadership

Coaching

Education

High School Diploma or GED

Job description

Retail Key Holder-TOWN AND COUNTRY SHOPPING CE

Join to apply for the Retail Key Holder-TOWN AND COUNTRY SHOPPING CE role at Bath & Body Works

Description
At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Responsibilities

1. Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues.
2. Provide individual and team performance feedback and recommendations to managers.
3. Lead and model selling and customer experience standards.
4. Display knowledge of product, company policies and store strategies.
5. Set the direction and goals for the day/shift when associates arrive for work.
6. Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information.
7. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive.
8. Maintain policies and procedures.
9. Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed.

Qualifications

1. Preferably an existing sales associate that aspires to a management role.
2. Ability to foster a customer-focused selling culture.
3. Demonstrated selling and operational results.
4. Available for varied weekly shifts including weekend, closing and peak shifts.
5. Ability to provide in the moment coaching to associates.

Education

1. High School Diploma or GED Certificate.

Core Competencies

1. Lead with Curiosity & Humility.
2. Build High Performing Teams for Today & Tomorrow.
3. Influence & Inspire with Vision & Purpose.
4. Observe, Engage & Connect.
5. Strive to Achieve Operational Excellence.
6. Deliver Business Results.

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

1. On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
2. Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
3. 40% merchandise discount and free product.
4. Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
5. No-cost mental health and wellbeing support for all associates.
6. Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. We are an equal opportunity and affirmative action employer. We only hire individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.

Seniority level

Associate

Employment type

Part-time

Job function

Sales and Customer Service

Industries

Retail and Manufacturing