Retail Key Holder-PLYMOUTH MEETING MALL

Bath & Body Works; Plymouth Meeting (PA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a leading retail company where everyone belongs! As a Key Holder, you will play a crucial role in delivering exceptional customer experiences and driving sales. This position empowers you to lead by example, ensuring that both individual and team performance aligns with the brand's high standards. With a focus on fostering a customer-centric environment, you will build lasting relationships with customers while managing store operations. This opportunity not only offers competitive pay but also a fun and inclusive workplace culture that values diversity and community engagement. If you're passionate about retail and ready to take the next step in your career, this is the place for you!

Benefits

Daily or Weekly Pay

Tuition-Free Benefits

Free Product

40% Discount

Qualifications

• Preferably an existing sales associate aspiring to a management role.
• Ability to foster a customer-focused selling culture.

Responsibilities

• Lead and model selling and customer experience standards.
• Responsible for leadership tasks as delegated by the store manager.

Skills

Customer Service

Sales Skills

Leadership

Education

High School Diploma or equivalent

Job description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead and model selling and customer experience standards.
• Display knowledge of product, company policies and store strategies.
• Set the direction and goals for the day/shift when associates arrive for work.
• Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive.
• Maintain policies and procedures.
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed.

Qualifications

• Preferably an existing sales associate that aspires to a management role.
• Ability to foster a customer-focused selling culture.
• Demonstrated selling and operational results