Retail Key Holder, Oakland, #403

Gopuff; Oakland (CA); On-site; USD 20,664 - 27,552; Full time

Job summary

A convenience delivery company in Oakland is seeking a Key Holder to open and close the store, assist during peak hours, and provide exceptional customer service. Candidates should have leadership experience in retail and basic cash handling skills. This role demands a team-oriented mentality and the ability to lift moderate weights. Join us to support our vision of delivering convenience at any time.

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent.
• Basic math skills and proficiency in cash handling.
• Ability to lift up to 49 pounds.

Responsibilities

• Provide excellent customer service by greeting and establishing rapport.
• Open and close the store; assist during high volume.
• Train new employees on store procedures.

Skills

Leadership experience

Customer service

Cash handling

Inventory management

Basic math skills

Team-oriented mentality

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team.This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

Responsibilities:

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services
• Arrive early to open the store and leave late to close the store
• Will assist the store in periods of high volume and provide support for new employees
• Knowledge of in house products to provide customers with recommendations
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operating scanners, cash registers, and other electronics
• Follow proper age verification policies
• Ensuring all prices and quantities are accurate and providing a customer receipt
• Processing refunds and exchanges
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms
• Train new employees on store procedures, product knowledge, and customer service standards

Qualifications:

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling
• Team-oriented mentality
• Ability to lift up to 49 pounds
• High School Diploma or equivalent

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.