Retail Key Holder FT

SalonCentric - A Subsidiary of L'Oreal USA; Natick (MA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

PTO

Employee discount

Holidays off

Education opportunities

Job summary

SalonCentric in Natick, MA is hiring a Key Holder (Full Time) to lead customer service and sales of professional beauty brands. This role combines retail responsibilities with product knowledge and team collaboration.

You will process transactions, educate customers on promotions, maintain store appearance, and support growth opportunities within the SalonCentric and L’Oréal USA family. Weekend availability and ability to lift up to 20 lbs are required.

Qualifications

• Outstanding customer service and communication skills.
• Retail or related experience strongly preferred.
• Ability to travel on short notice with the District and Region as needed.
• Must be able to lift up to 20 lbs.
• Must be able to stand and walk about the store throughout scheduled shift.
• Authorization to work in the United States on a full time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.

Responsibilities

• Wow the Customer – Consistently deliver exceptional customer service to Salon professionals.
• Deliver Results – Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
• Be an Expert – Gain essential product knowledge & share exciting beauty industry trends with our customers.
• Collaborate – Work together in a positive team environment; achieve goals and priorities.
• Grow and Develop – Commit to excellence and experience endless growth opportunities.
• Act with Integrity – Always!

Skills

Customer service

Retail experience

Teamwork

Communication

Education

High school diploma

Tools

SAP

Job description

SalonCentric Key Holder – Full Time

Do you have a passion for people and delivering exceptional customer service?

Do you seek out exciting new products and training opportunities to become an expert in the hair and beauty industry?

Do you love hair and beauty products?

SalonCentric, a subsidiary of L’Oréal USA, is the premiere wholesale distributor in the United States of the finest salon professional beauty brands and we’re seeking qualified candidates.

Fabulous FT Benefits

• Enjoy Medical, Dental, Vision, 401K, and PTO benefits, just to name a few
• Say goodbye to the mall, late nights and long weekends and enjoy desirable hours with most major holidays off!
• Enjoy a generous employee discount on the best brands in the business
• Bring your unique personality and join our creative and fun store teams
• Enjoy continuous education on hair and beauty products
• Explore growth and development opportunities within the SalonCentric and L’Oréal USA family!

Team Member Competencies/Responsibilities

• Wow the Customer – Consistently deliver exceptional customer service to Salon professionals
• Deliver Results – Sell the finest professional beauty brands and educate customers on promotions, upcoming sales events and advertised products; process and replenish merchandise; prepare and participate in physical inventories and periodic cycle counts; maintain store appearance; process sales and return transactions.
• Be an Expert – Gain essential product knowledge & share exciting beauty industry trends with our customers
• Collaborate – Work together in a positive team environment; achieve goals and priorities
• Grow and Develop – Commit to excellence and experience endless growth opportunities
• Act with Integrity – Always!

Requirements

• Outstanding customer service and communication skills
• Retail or related experience strongly preferred
• Ability to travel on short notice with the District and Region as needed
• Basic reading and math skills
• Ability to use computerized point of sale system, SAP experience preferred
• Must be able to work weekends as availability guidelines require
• 18 years of age and High School Diploma or equivalent GED, preferred
• Must be able to lift up to 20 lbs.
• Must be able to stand and walk about the store throughout scheduled shift
• Authorization to work in the United States on a full time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.

Salary Range

From: $15.80

To: $17.80

To learn more about the position and what the company is up to, please follow us on:

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SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.

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