Retail Key Holder, East LA

Gopuff; West Covina (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Gopuff is seeking a Part Time Key Holder for the Retail Operations team in West Covina. This role involves managing store operations during shifts, delivering excellent customer service, and training new staff. Applicants should have leadership experience and be ready to work a flexible schedule.

Qualifications

• At least 1 year of leadership experience in retail or similar
• Flexible schedule including nights, weekends, holidays
• Math skills and cash handling proficiency

Responsibilities

• Open and close the store, assist during high volume periods
• Provide excellent customer service and train new employees
• Maintain cleanliness and monitor for theft

Skills

Customer Service

Inventory Management

Cash Handling

Teamwork

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store during high volume periods and support new employees, providing excellent customer service while driving sales.

Responsibilities:

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services.
• Arrive early to open the store and leave late to close the store.
• Assist the store during high volume periods and support new employees.
• Know in-house products to recommend to customers.
• Assist with inventory management, including restocking, inventory counts, and discrepancy identification.
• Process cash transactions accurately, including opening/closing tills, cash counting, and deposits.
• Operate scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Ensure price and quantity accuracy and provide receipts.
• Handle refunds and exchanges.
• Monitor the sales floor to prevent theft and minimize loss, including bag checks and security adherence.
• Maintain store cleanliness and standards in the sales floor, stock room, lockers, and bathrooms.
• Train new employees on store procedures, product knowledge, and customer service standards.

Qualifications:

• At least 1 year of leadership experience in retail, grocery, military, restaurant, or equivalent.
• Flexible schedule availability, including nights, weekends, and holidays.
• Basic math skills and cash handling proficiency.
• Team-oriented attitude.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

Pay:

• Compensation varies based on market and location, with a typical range around USD $17.25/hour in West Covina, CA.
• Starting pay depends on skills, experience, location, and market conditions.

At Gopuff, we understand that life is unpredictable. Whether it's forgetting milk, running out of pet food, or needing ice cream at 11 pm, we deliver your essentials in minutes.

Join our motivated team as we bring a new era of convenience and reliability to an unpredictable world.

Interested? Join us on Team Blue.

Gopuff is an equal opportunity employer, committed to diversity and inclusion, and encourages all qualified individuals to apply.