Retail Key Holder-DESTINATION OUTLETS JEFFERSO

Bath & Body Works, Inc.; Ohio; On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a part-time Retail Key Holder to join their dynamic team. This role is pivotal in delivering exceptional customer experiences and supporting sales objectives. As a Key Holder, you will lead by example, fostering a customer-focused environment while managing operational tasks. You'll have the opportunity to develop your leadership skills and contribute to a culture of inclusivity and excellence. With a competitive compensation structure and unique benefits, this position is perfect for those looking to grow in a supportive retail environment. Embrace the chance to make a meaningful impact every day!

Benefits

On-demand wage access through DailyPay

Tuition-free education

40% merchandise discount

Competitive compensation

Mental health and wellbeing support

Paid time off

Paid maternity and parental leave

Qualifications

• Experience in retail with a focus on customer service and sales.
• Ability to lead teams and provide coaching to associates.

Responsibilities

• Act as manager on duty and address customer service issues.
• Lead selling and customer experience standards.
• Perform opening and closing routines efficiently.

Skills

Customer Service

Sales Techniques

Leadership

Operational Excellence

Coaching

Education

High School Diploma or GED

Job description

Retail Key Holder - DESTINATION OUTLETS JEFFERSO

Join to apply for the Retail Key Holder - DESTINATION OUTLETS JEFFERSO role at Bath & Body Works.

Description:

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable, and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plans through effective execution of store and operational tasks.

Responsibilities:

• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues.
• Provide individual and team performance feedback and recommendations to managers.
• Lead and model selling and customer experience standards.
• Display knowledge of product, company policies, and store strategies.
• Set the direction and goals for the day/shift when associates arrive for work.
• Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer phone and e-mail information.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directive.
• Maintain policies and procedures.
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed.

Qualifications:

• Preferably an existing sales associate that aspires to a management role.
• Ability to foster a customer-focused selling culture.
• Demonstrated selling and operational results.
• Available for varied weekly shifts including weekend, closing, and peak shifts.
• Ability to provide in-the-moment coaching to associates.

Education:

• High School Diploma or GED Certificate.

Core Competencies:

• Lead with Curiosity & Humility.
• Build High Performing Teams for Today & Tomorrow.
• Influence & Inspire with Vision & Purpose.
• Observe, Engage & Connect.
• Strive to Achieve Operational Excellence.
• Deliver Business Results.

Benefits:

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay!
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities.
• 40% merchandise discount and free product.
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.

We are an equal opportunity and affirmative action employer. We only hire individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.

Seniority level

Associate

Employment type

Part-time

Job function

Sales and Customer Service

Industries

Retail and Manufacturing