Retail Key Holder, Cypress, #453

GoPuff; California; On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a Part Time Key Holder to join their Retail Operations team. This role is vital for ensuring smooth store operations, providing exceptional customer service, and supporting new employees during peak times. The ideal candidate will have leadership experience in retail or similar fields and be ready to work flexible hours. Join a motivated team dedicated to delivering convenience and predictability to customers, making a real impact in their community. If you are passionate about customer service and teamwork, this opportunity is perfect for you!

Qualifications

• 1+ years of experience in leadership roles in retail or similar fields.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Provide excellent customer service and assist with inventory management.
• Train new employees and ensure store cleanliness and security.

Skills

Customer Service

Cash Handling

Inventory Management

Leadership

Basic Math Skills

Education

High School Diploma or equivalent

Tools

Cash Register

Scanners

Job description

BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

Responsibilities:

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services.
• Arrive early to open the store and leave late to close the store.
• Assist the store in periods of high volume and provide support for new employees.
• Knowledge of in-house products to provide customers with recommendations.
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operate scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Ensure all prices and quantities are accurate and provide a customer receipt.
• Process refunds and exchanges.
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Maintain store cleanliness and assist in upholding standards on the sales floor, stock room, lockers, and bathrooms.
• Train new employees on store procedures, product knowledge, and customer service standards.

Qualifications:

• 1+ years leadership experience in retail, grocery, military, restaurant, or equivalent experience.
• Ability to work with fluid schedules; be available during peak hours of operation and support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling.
• Team-oriented mentality.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

Pay:

• Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
• Cypress, CA Salary Range: USD $17.25 per hour
• The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.