Retail Key Holder, Canoga Park, #452

Gopuff; Los Angeles (CA); On-site; USD 21,162 - 30,139; Part time

Benefits offered by this job

Medical/Dental/Vision Insurance (for full-time employees)

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health (formerly Carebridge)

Job summary

A leading delivery service company is seeking a Part Time Key Holder in Los Angeles to assist in retail operations, ensuring customer satisfaction and smooth store operations. Responsibilities include opening/closing the store, providing exemplary customer service, and assisting in inventory management. Ideal candidates will have leadership experience in retail and the ability to handle cash transactions efficiently.

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant, or equivalent experience.
• Ability to work during peak hours, holidays, and weekends.
• Proficiency in cash handling.

Responsibilities

• Provide excellent customer service while greeting and informing customers.
• Open and close the store responsibly.
• Assist the store during high volume periods.

Skills

Leadership experience in retail

Customer service skills

Ability to work fluid schedules

Basic math skills

Team-oriented mentality

Ability to lift up to 49 pounds

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.

What We Offer

• Medical/Dental/Vision Insurance (for full‑time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services.
• Arrive early to open the store and leave late to close the store.
• Assist the store in periods of high volume and provide support for new employees.
• Knowledge of in‑house products to provide customers with recommendations.
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operate scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Ensure all prices and quantities are accurate and provide a customer receipt.
• Process refunds and exchanges.
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.
• Train new employees on store procedures, product knowledge, and customer service standards.

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience.
• Ability to work with fluid schedules; be available during peak hours of operation and on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling.
• Team‑oriented mentality.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

Pay

• Gopuff pays employees based on market pricing and pay may vary depending on location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
• Canoga Park, CA Salary Range: USD $18.62/hr.
• The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job‑related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

We’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.