Retail Key Holder-ARUNDEL MILLS

Bath & Body Works; Maryland; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Key Holder to join their team in creating memorable customer experiences. In this role, you will support the store manager by leading a dedicated team, ensuring exceptional service, and driving sales. You'll be instrumental in building customer loyalty and engagement while executing operational tasks. This position offers a fun and inclusive work environment with opportunities for career development and a generous employee discount on products. If you're passionate about retail and eager to take the next step in your career, this is the perfect opportunity for you.

Benefits

Tuition-Free Benefits

Daily or Weekly Pay

40% Discount

Free Product

Qualifications

• Preferably an existing sales associate aspiring to a management role.
• Ability to foster a customer-focused selling culture.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager.
• Lead and model selling and customer experience standards.

Skills

Customer Service

Sales Skills

Leadership

Communication

Education

High School Diploma

Job description

Career Development | Daily or Weekly Pay | Tuition-Free Benefits | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks.

Responsibilities

• Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer service, vendor relationships, or maintenance issues
• Provide individual and team performance feedback and recommendations to managers
• Lead and model selling and customer experience standards
• Display knowledge of product, company policies and store strategies
• Set the direction and goals for the day/shift when associates arrive for work
• Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
• Maintain policies and procedures
• Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed

Qualifications

• Preferably an existing sales associate that aspires to a management role
• Ability to foster a customer-focused selling culture
• Demonstrated selling and operational results