Retail IT Technician P/T

Goodwill of Southern New England; North Haven (CT); On-site; USD 60,000 - 80,000; Part time

Job summary

Goodwill of Southern New England is seeking a part-time IT Technician to maintain and enhance agency-wide IT systems. This role involves supporting network administration, maintaining software and hardware, and providing end-user support. Ideal candidates will have a degree in computer science and relevant experience, and be ready to work flexible hours.

Benefits

Referral bonuses

Retirement plan contributions

Tuition and gym reimbursement

Emergency assistance funds

Paid time off

Qualifications

• Bachelor's or Associate's in computer science or related field.
• 3-5 years relevant experience or certifications.
• Ability to read and interpret technical documents.

Responsibilities

• Maintain and enhance information technology systems.
• Support the implementation and installation of IT systems.
• Respond to help desk calls outside regular hours.

Skills

Analytical Skills

Problem Solving

Communication

Education

Bachelor's degree or Associate degree in computer science or related field

Job description

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Description

Hourly Pay Range: $24.09 - $32.28

This position typically pays: $26.00/Hour

Why Work for Goodwill Southern New England?!

• Referral bonuses
• Retirement plan contributions
• Tuition and gym reimbursement
• Emergency assistance funds
• Paid time off
• And more depending on position!
  
  

Summary

Performs job duties to maintain and enhance agency-wide information technology systems that will create an effective and efficient work environment.

Essential Duties And Responsibilities

Supports the implementation, installation, maintenance and operation of information technology and other functional systems for the organization.

Supports network administration and maintenance.

Implements and monitors information technology systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance under the direction of the CIO.

Provides support to end users in the usage and maintenance of software programs and hardware.

Able to respond to after hour and weekend help desk calls.

Other Duties

Perform other related duties as required or directed.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

Bachelor's degree (B. A.) or Associates degree in computer science or related field; or three to five years related experience and/or training/certifications; or equivalent combination of education and experience.

Language Skills

Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations. Ability to write reports, general business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from employees, outside vendors and consultants.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Driver’s license in good standing. Use of personal vehicle required.

Other Requirements

Travel required throughout Rhode Island and south central and eastern Connecticut to satellite locations. May be required to work evening and weekend hours for on-call responsibilities as well as special projects and/or installation/maintenance of management information systems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  Non-profit Organizations

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