Retail Inside Sales & Customer Service — Commission

ADP, Inc.; Joplin (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

ADP, Inc. is seeking a Customer Service Representative for Home Outlet in Joplin, MO. The role involves greeting customers, assisting with product selections, and processing sales in a fast-paced retail environment.

Responsibilities include handling transactions, stocking, and delivering strong service to encourage repeat visits, with potential for weekly commission and total compensation around $40–$50k per year.

Qualifications

• High school diploma or GED required.
• Retail or customer service experience is preferred but not required.
• Basic reading, writing, and math skills.
• Ability to communicate clearly and professionally with customers and team members.
• Strong interpersonal skills with a customer-first mindset.
• Ability to work collaboratively in a team-oriented environment.
• Comfortable with basic technology and POS systems.

Responsibilities

• Greet customers in-store and by phone in a friendly, professional manner.
• Provide information on product availability, pricing, and use.
• Deliver outstanding customer service to drive repeat business.
• Assist in selling merchandise and support teammates to achieve sales goals.
• Accurately process purchases using the POS system.
• Cut materials to customer specifications and help load onto vehicles.
• Maintain a clean, safe, and organized store environment.
• Perform regular inventory checks and update records as needed.
• Operate forklifts and other equipment safely per procedures.

Skills

Customer service

Team collaboration

Strong communication

Basic math

Tech literacy

Education

High school diploma or GED

Tools

POS system

Job description

ADP, Inc. is seeking a Customer Service Representative for Home Outlet in Joplin, MO. The role involves greeting customers, assisting with product selections, and processing sales in a fast-paced retail environment.

Responsibilities include handling transactions, stocking, and delivering strong service to encourage repeat visits, with potential for weekly commission and total compensation around $40–$50k per year.