Retail HR Business Partner - People & Performance

Petco Animal Supplies, Inc.; Austin (TX); On-site; USD 95,000 - 125,000; Full time

Job summary

Petco Animal Supplies, Inc. in Austin, TX is seeking a Field Human Resources Business Partner to serve as a strategic partner to retail field leadership, delivering expert people strategies that drive performance, engagement, and an exceptional partner experience.

You will collaborate with Market Directors, District Managers, and General Managers to align talent initiatives with business goals and ensure workforce effectiveness across Pet Care Centers.

Responsibilities

• Partner with Market Directors, District Managers, and General Managers to understand business priorities and develop people strategies that drive sales performance, partner engagement, retention, and operational excellence
• Build trusted relationships with field leaders by providing proactive HR consultation and strategic guidance that supports both business objectives and the partner experience
• Coach leaders on performance management, talent development, succession planning, organizational effectiveness, change management, and leadership capability
• Serve as a trusted advisor, equipping leaders with the strategies and tools to effectively manage performance, interpret policy, and resolve conflict. Partner on sensitive employee relations matters to mitigate risk and ensure fair, consistent solutions that strengthen the organization
• Analyze workforce metrics including turnover, retention, engagement, staffing, and labor trends to identify opportunities and develop action plans that improve business performance and the partner experience
• Partner with Talent Acquisition to develop recruiting strategies that attract and retain top talent across Pet Care Centers
• Facilitate talent reviews and succession planning to strengthen leadership pipelines and develop future leaders
• Partner with field leadership to successfully implement organizational changes, business initiatives, and enterprise HR programs
• Ensure compliance with company policies and all applicable federal, state, and local employment laws while mitigating organizational risk
• Collaborate with Centers of Excellence including Employee Relations, Labor Relations, Total Rewards, Talent Acquisition, Learning & Development, and HR Operations - to deliver seamless HR solutions to the field
• Champion initiatives that strengthen partner engagement, reinforce Petco's culture and values, and create an environment where partners can thrive while delivering exceptional care to pets and service to pet parents
• Serve as the primary HR liaison between the Support Center and field operations, ensuring consistent execution of HR programs, policies, and business initiatives
• Support workforce planning, organizational design, restructures, new store openings, acquisitions, and other strategic initiatives as the business evolves

Job description

Petco Animal Supplies, Inc. in Austin, TX is seeking a Field Human Resources Business Partner to serve as a strategic partner to retail field leadership, delivering expert people strategies that drive performance, engagement, and an exceptional partner experience.

You will collaborate with Market Directors, District Managers, and General Managers to align talent initiatives with business goals and ensure workforce effectiveness across Pet Care Centers.