Retail Housekeeping Supervisor: Lead 20-Strong Team

Bloomingdale's; New York (NY); On-site; USD 56,000 - 76,000; Full time

Benefits offered by this job

401k

Medical/vision/dental/life/disability

PTO accruals

Holidays

Job summary

Bloomingdale's is seeking a Housekeeping Supervisor in New York to oversee daily housekeeping duties, learn the Manager role, and support a clean, organized shopping environment. You will guide staff, ensure health and safety protocols, and maintain inventories while delivering excellent customer service.

Ideal candidates have 2-4 years of operations/building services experience, strong organizational skills, and flexibility in scheduling to meet store needs.

Qualifications

• 4 year college degree preferred.
• 2-4 years of operations/building services experience.
• Strong organizational and communication skills.
• Highly organized and ability to adapt quickly to changing priorities.
• Dedication to providing the highest level of customer service.
• Works collaboratively across functional areas to achieve results.
• Ability to work a flexible schedule based on department and company needs.

Responsibilities

• Provide oversight and ensure colleague and customer compliance with all Health and Safety protocols.
• Actively support total store priorities and establish self as an available and engaged leader.
• Manage a team of 20 employees.
• Maintain supply inventory and purchase of housekeeping supplies.
• Maintain proper sanitation protocols at all times.
• Knowledge of OSHA.
• Execute staff onboarding and post onboarding performance development.
• Communicate clear expectations for service /support behaviors.
• Be a motivating leader to staff to constantly improve and exceed customer expectations.

Skills

Leadership

Communication

Team supervision

Adaptability

Customer service

Education

4 year college degree preferred

Job description

*About*
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.
* **Job Overview*
The Housekeeping Supervisor reports directly into the Housekeeping Manager and supports the daily housekeeping duties and responsibilities. The Housekeeping Supervisor must be capable of learning all of the duties and responsibilities of the Housekeeping Manager and fulfill those in the absence of Housekeeping Manager. They ensure best practices are executed and guarantee we provide our customer and with a consistently clean, neat and easy to shop environment to enhance the shopping experience. Perform other duties as assigned.
*Essential Functions*
* Provide oversight and ensure colleague and customer compliance with all Health and Safety protocols.
* Actively support total store priorities and establish self as an available and engaged leader.
* Manage a team of 20 employees.
* Maintain supply inventory and purchase of housekeeping supplies.
* Maintain proper sanitation protocols at all times.
* Knowledge of OSHA.
* Execute staff onboarding and post onboarding performance development.
* Communicate clear expectations for service /support behaviors.
* Be a motivating leader to staff to constantly improve and exceed customer expectations.
*Qualifications*
* 4 year college degree preferred.
* 2-4 years of operations/building services experience.
* Strong organizational and communication skills.
* Highly organized and ability to adapt quickly to changing priorities.
* Dedication to providing the highest level of customer service.
* Works collaboratively across functional areas to achieve results.
* Ability to work a flexible schedule based on department and company needs
*Essential Physical Requirements*
* Involves regular walking, standing, hearing, and talking.
* It also involves stooping, kneeling, or crouching.
* Ability to lift and move up to 25 lbs. as required
*This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Blue Mercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.*
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.