Retail Housekeeping Associate, Herald Square - Part Time

Macy's; New York (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program (EAP)

Job summary

Macy's is hiring a Housekeeper to keep the store clean for customers and colleagues. Responsibilities include cleaning, restocking, and assisting with merchandise handling as needed. The role emphasizes customer service, courteous conduct, and reliable attendance.

Full-time colleagues typically work 30+ hours per week with scheduling based on business needs. Macy's offers health benefits, a 401(k) match, paid time off, holidays, and opportunities for career development.

Qualifications

• 1-2 years direct experience preferred.
• Strong interpersonal and communication skills with customers and colleagues.
• Flexible schedule including day/evening/weekends/holidays as needed.
• Resourceful and able to work independently or as part of a team.

Responsibilities

• Maintain customer service as the top priority.
• Project a courteous and professional demeanor to all customers.
• Clean and maintain fitting rooms and sales floors.
• Pick up trash from registers, restrooms, offices, and common areas.
• Clean and restock restrooms and maintain cleanliness of carpets and floors.
• Dust the sales floor, including high and low areas.
• Ensure shortage prevention initiatives are followed.
• Maintain dependable attendance and punctuality.
• Foster an environment of acceptance and respect with colleagues and customers.

Skills

Interpersonal skills

Customer service

Flexible schedule

Job description

Be Part of an Amazing Story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Primary responsibility for the Housekeeper is to make sure that the store is cleaned everyday for our customers. Other functions that this position may include are distribution of merchandise bags and boxes and performing carry outs of purchase for customers. Perform other duties as needed.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Access the full menu of benefits offerings here .

What You Will Do

• Maintain customer service as the top priority
• Project a courteous and professional demeanor to all internal and external customers
• Cleaning and maintaining fitting rooms
• Picking up trash from registers, restrooms, offices, common areas
• Cleaning and re-stocking restrooms
• Dusting the sales floor (both high and low)
• Maintaining the carpets and tile floors
• Ensure that shortage prevention initiatives are executed
• Dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are

• No Education Required
• 1-2 years direct experience
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements You Will Perform

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
• Ability to use equipment including ladder, vacuum, broom/mop, high-speed buffer, pushcart, hand truck
• Frequently lift/move up to 50lbs.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.