Retail Housekeeping Associate, Ala Moana

Starrcohawaii; Honolulu, Northern (HI, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Retail Housekeeping Associate at Ala Moana Center. The role focuses on keeping the store clean for customers, handling bags, and assisting with purchases. Full-time hours, typically 30+ hours per week, with varying shifts to meet business needs.

Join a dynamic team offering health benefits, 401(k) matching, paid time off, holidays, and opportunities for growth and leadership development. This position emphasizes strong customer service and teamwork in a fast-paced retail

Qualifications

• No Education Required
• 1-2 years direct experience
• Strong interpersonal skills with diverse customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

• Maintain customer service as the top priority
• Project a courteous and professional demeanor to all internal and external customers
• Cleaning and maintaining fitting rooms
• Picking up trash from registers, restrooms, offices, common areas
• Cleaning and restocking restrooms
• Dusting the sales floor (both high and low)
• Maintaining the carpets and tile floors
• Ensure that shortage prevention initiatives are executed
• Dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Skills

1-2 years experience

Interpersonal skills

Flexible schedule

Job description

Retail Housekeeping Associate, Ala Moana Center - Full Time

2026-09-03 Macys Honolulu,HI

Description:

Be part of an Amazing Story

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

Primary responsibility for the Housekeeper is to make sure that the store is cleaned everyday for our customers. Other functions that this position may include are distribution of merchandise bags and boxes and performing carry outs of purchase for customers. Perform other duties as needed.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found [here.].

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings [here.].

What You Will Do

• Maintain customer service as the top priority
• Project a courteous and professional demeanor to all internal and external customers
• Cleaning and maintaining fitting rooms
• Picking up trash from registers, restrooms, offices, common areas
• Cleaning and re-stocking restrooms
• Dusting the sales floor (both high and low)
• Maintaining the carpets and tile floors
• Ensure that shortage prevention initiatives are executed
• Dependable attendance and punctuality
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are

• No Education Required
• 1-2 years direct experience
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Essential Physical Requirements You Will Perform

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
• Ability to use equipment including ladder, vacuum, broom/mop, high-speed buffer, pushcart, hand truck
• Frequently lift/move up to 50lbs.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.