Retail Hearing Care Specialist - Patient-Focused Evaluations

NationsBenefits, LLC; Grapevine (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

NationsBenefits, LLC is hiring a hearing care professional at Sam's Club in Grapevine, TX. This full-time, onsite position focuses on evaluating hearing aid candidates, fitting instruments, and maintaining patient relationships through education and follow-up care.

The ideal candidate will have an Audiology or Hearing Aid Dispensing license and strong interpersonal skills. Join us in our mission to transform healthcare and improve patient satisfaction.

Qualifications

• Audiology license or Hearing Aid Dispensing license required.
• Strong interpersonal skills essential for patient engagement.
• Comfort in a retail healthcare setting is necessary.

Responsibilities

• Conduct comprehensive hearing evaluations to assess patient needs.
• Interpret test results and recommend personalized hearing solutions.
• Program and fit hearing instruments from various manufacturers.
• Perform follow-up visits for maintenance and care of hearing aids.
• Maintain accurate patient records and documentation.
• Deliver exceptional service to enhance patient loyalty.
• Collaborate with team members for center performance improvement.

Skills

Strong clinical, counseling, and interpersonal skills

Ability to explain technical concepts in a clear, patient‑friendly manner

Comfort working in a retail healthcare setting

Commitment to ethical practice and patient‑focused care

Willingness to participate in ongoing professional development

Education

Current Audiology license or Hearing Aid Dispensing license

Job description

NationsBenefits, LLC is hiring a hearing care professional at Sam's Club in Grapevine, TX. This full-time, onsite position focuses on evaluating hearing aid candidates, fitting instruments, and maintaining patient relationships through education and follow-up care.

The ideal candidate will have an Audiology or Hearing Aid Dispensing license and strong interpersonal skills. Join us in our mission to transform healthcare and improve patient satisfaction.