Retail Guest Services Team Member- Plainfield

Tommy Car Wash Systems; Grand Rapids, Northern (MI, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay + bonus

Full benefits (health, dental, vision)

401(k) with company match

Paid time off + holidays

Tuition help + career growth

Promote from within culture

Fun, team-first environment

Job summary

Tommy’s Express in Grand Rapids is hiring energetic team members. You’ll greet guests, explain wash memberships, run the POS and wash systems, and help keep the site clean and organized in a fast-paced environment.

This role offers part-time or full-time schedules with weekend availability. Expect a friendly, team-first culture, competitive pay with bonus potential, and full benefits plus 401(k) with company match.

Qualifications

• Positive, reliable attitude.
• Enjoys working with people.
• Comfortable using technology.
• Works well in a fast-paced setting.
• Shows up ready to help.

Responsibilities

• Greet and help every guest.
• Recommend wash memberships.
• Keep site clean and organized.
• Run POS and wash systems.
• Check vehicle wash quality.
• Support your team daily.

Skills

Guest service

POS systems

Cash handling

Teamwork

Tools

POS systems

Job description

Start Local. Grow Anywhere. Love Your Career

Join a fast-paced team, meet new people, and build skills that go wherever your future takes you.

At Tommy’s Express, we’re all about great service, strong teams, and positive energy. If you enjoy staying busy, connecting with guests, and being part of a supportive team, we’d love to meet you.

Why You’ll Love Working Here

• Competitive pay + bonus opportunity
• Full benefits (health, dental, vision)
• 401(k) with company match
• Paid time off + holidays
• Tuition help + career growth
• Promote from within culture
• Fun, team-first environment

What You’ll Do

• Greet and help every guest
• Recommend wash memberships
• Keep site clean and organized
• Run POS and wash systems
• Check vehicle wash quality
• Support your team daily

What We’re Looking For

• Positive, reliable attitude
• Enjoys working with people
• Comfortable using technology
• Works well in fast-paced setting
• Shows up ready to help

Schedule

• Part-time or full-time roles
• Weekend availability required
• Operating Hours: 7 AM - 9 PM, Monday - Sunday

What to Expect

• Indoor and outdoor work
• Active, on-your-feet role
• Fast-moving, team environment

Our Culture

We live our WE OWN IT mindset- taking pride in our work and supporting each other every day.

About Us

Tommy’s Express is a international leader in modern car wash technology, delivering fast, high-quality experiences for every guest. To read about our story you can visit our website here TommyCarWash.com/OurStory.

Our Mission:

Enriching Lives. Adding Value. Serving Communities.