Retail Golf Equipment Sales Associate

Golf Galaxy, LLC; North Olmsted (OH); On-site; USD 17,000 - 27,000; Full time

Benefits offered by this job

Benefits

Job summary

Golf Galaxy, LLC in North Olmsted, OH, seeks friendly teammates to help golfers of all ages improve their game through expert club fittings, quality product recommendations and genuine service. As part of our team you’ll greet customers, determine needs, guide them to the services area, and promote our loyalty programs while maintaining store standards and a welcoming, inclusive environment.

Experience in golf fitting is a plus and a customer-first mindset is valued.

Qualifications

• Golf industry experience preferred.
• Golf fitting experience preferred.
• Associates degree or technical diploma in the Golf industry preferred.

Responsibilities

• Establishes and maintains relationships with customers; greets and assists as needed.
• Aids athletes by directing them to the golf services area that best meets their needs.
• Promotes club fittings and repair services to customers.
• Makes equipment and accessory recommendations tailored to the customer.
• Maintain store presentation and contribute to revenue growth.

Skills

Golf industry experience

Golf fitting experience

Education

Associates degree or technical diploma in the Golf industry

Job description

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game. If you are ready to make a difference and take the next step in your career.

ROLE RESPONSIBILITIES

SERVICES

• Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
• Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.
• Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.
• Support store services sales by educating the customer on the benefits of club fittings and club repair services available.
• Make equipment and accessory recommendations tailored to the customer.

OPERATIONS

• Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.
• Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.
• Increase store revenue and profitability through a proven process.

OTHER

• Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
• Maintains confidentiality of all Company information.
• Maintain and participates in all recovery and cleanliness standards.
• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team.

TEAMMATE TRAITS

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS

• Golf industry experience preferred
• Golf fitting experience preferred
• Associates degree or technical diploma in the Golf industry preferred
• Targeted Pay Range: $12.50 - $19.50. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered.
• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements.
• We also offer a generous suite of benefits.
• To learn more, visit www.benefityourliferesources.com.

ACHIEVING SUCCESS AT DICK’S SPORTING GOODS Everything we do is focused on helping athletes achieve their dreams. Accomplishing this takes a team of people committed to being their best. That means learning, growing, advancing and exploring new experiences. Advancing in our career is much like a climbing wall; it isn't always a vertical path. Climbers plan their path, make moves in every direction and reach further. Whatever direction you want to explore, we encourage you to be brave, curious and hungry for new experiences. We are the athletes, the coaches, the energy in the stands, and the fans that fill them. The referees that call the games and the neighbor that can’t wait until the next one. The sports enthusiasts that wake up and strive to reach our personal best. We are DICK’S Sporting Goods – a community united by our passion for sport, standing together in our pursuit of our best. What we bring to the game is what we believe will change it. By upholding the values that strengthen our performance, fosters collaboration, and ignites our desire to win, we actively demonstrate the impact and change we inspire when we work as one.