Retail Golf Cashier

Golf Galaxy, LLC; Pasadena (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team and enhance the golfing experience for customers. This role emphasizes exceptional customer service, building relationships, and providing tailored recommendations. Ideal candidates will have a strong understanding of golf products and services, contributing to a welcoming and inclusive environment. If you have a passion for golf and a desire to make a difference, this opportunity is perfect for you. Join a team that values accountability, collaboration, and customer focus while helping golfers of all levels improve their game.

Benefits

Generous benefits suite

Employee discounts

Flexible scheduling

Career development opportunities

Qualifications

• Preferred experience in the golf industry and club fitting.
• Associates degree or technical diploma in the golf industry preferred.

Responsibilities

• Establish effective relationships with customers and provide exceptional service.
• Assist customers in finding the right products and solutions.
• Promote company programs and maintain store standards.

Skills

Customer Service

Sales Skills

Golf Knowledge

Diplomacy

Problem Solving

Education

Associates Degree in Golf Industry

Technical Diploma in Golf Industry

Job description

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

SERVICES:

Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.

Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.

Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance

Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.

Support store services sales by educating the customer on the benefits of club fittings and club repair services available.

Make equipment and accessory recommendations tailored to the customer.

OPERATIONS:

Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.

Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.

Increase store revenue and profitability through a proven process.

OTHER

Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.

Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

Maintain and participates in all recovery and cleanliness standards.

Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

Take an all-hands-on-deck approach to support the team

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

Ensures Accountability

Customer-Focus

Decision-Quality/Decision-Making Abilities

Action-Oriented

QUALIFICATIONS:

Golf industry experience preferred

Golf fitting experience preferred

Associates degree or technical diploma inthe Golf industry preferred

If golf is your passion, you’ll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

SERVICES:

• Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.

• Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.

• Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance

• Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.

• Support store services sales by educating the customer on the benefits of club fittings and club repair services available.

• Make equipment and accessory recommendations tailored to the customer.

OPERATIONS:

• Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times.

• Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained.

• Increase store revenue and profitability through a proven process.

OTHER

• Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc.

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Maintain and participates in all recovery and cleanliness standards.

• Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and customer experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• Instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Golf industry experience preferred

• Golf fitting experience preferred

• Associates degree or technical diploma inthe Golf industry preferred

Targeted Pay Range: $17.00 - $24.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.