Retail General Manager: Drive Sales, Culture & Ops

Buff City Soap Franchise; Lee's Summit (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Disability insurance

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Buff City Soap Franchise is seeking a General Manager to lead store operations, drive sales, and deliver exceptional customer service. You will manage a high-energy team, optimize daily operations, and ensure visual merchandising standards align with brand guidelines.

The role emphasizes building a results-driven culture, coaching staff, and coordinating promotions while maintaining a safe, welcoming store environment.

Qualifications

• Experience in retail management and sales
• Ability to lead in a fast-paced, goal-driven environment
• Strong problem-solving and organizational skills
• Proficient with basic computer tools (Word, Excel, Outlook)
• Ability to manage multiple priorities and tasks throughout the day
• Approachable, collaborative leadership style

Responsibilities

• Lead team to hit sales targets and monitor KPIs, implementing action plans.
• Motivate and develop team through feedback, training, and performance reviews.
• Maintain store operations excellence including scheduling, inventory, cash handling, and presentation.
• Foster a positive, goal-oriented culture with recognition of achievements.
• Coordinate multiple daily priorities from promotions to customer engagement and team coordination.

Skills

Retail management

Sales leadership

MS Office

Problem solving

Prioritization

Team collaboration

Tools

Word

Excel

Outlook

Job description

Buff City Soap Franchise is seeking a General Manager to lead store operations, drive sales, and deliver exceptional customer service. You will manage a high-energy team, optimize daily operations, and ensure visual merchandising standards align with brand guidelines.

The role emphasizes building a results-driven culture, coaching staff, and coordinating promotions while maintaining a safe, welcoming store environment.