Retail General Manager

Cannabis & Glass; Spokane (WA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee discount

EAP

Paid time off

Holiday pay

Job summary

Cannabis & Glass in Spokane is seeking a General Manager to lead store operations, drive financial reporting, compliance, and team development across multiple locations in the region.

You will mentor managers, manage scheduling, inventory, visual merchandising, and safety while fostering a culture of accountability and continuous improvement. This is a full-time, on-site role with competitive pay and benefits.

Qualifications

• 5+ years in multi-functional retail management with supervisory experience.
• Strong leadership, coaching and communication abilities.
• Excellent organizational, problem-solving and interpersonal skills.
• Experience with scheduling, inventory systems and financial reporting.
• High integrity, motivation, adaptability and sense of urgency.
• Ability to handle confidential information and pass a background check.
• Retail, sales and/or customer service experience preferred.
• Not required to have cannabis industry background, but consumer experience is a plus.

Responsibilities

• Lead, mentor, and inspire a team of managers and associates to exceed goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Champion accountability, communication, and continuous improvement.
• Develop and coach Assistant GMs for future leadership roles.
• Collaborate with corporate and cross-functional teams to boost efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence across operations.

Skills

Leadership

Coaching

Communication

Problem-solving

Organizational

Integrity

Adaptability

Urgency

Confidentiality

Customer service

Flexible hours

Job description

At Cannabis & Glass, we're passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. As the largest recreational dispensary chain in Eastern Washington and Oregon — with locations in North Spokane, Spokane Valley, Liberty Lake, and Ontario — we take pride in offering the region's best cannabis prices and widest selection.

Joining our team means working alongside some of the most experienced leaders in the industry, in an organization that consistently ranks among the highest-performing cannabis retailers in the region. We offer diverse opportunities for professional growth, and we're looking for people who take pride in their work, move with purpose, and thrive in fast-changing environments.

At Cannabis & Glass, we’re building more than businesses — we’re building leaders. Our General Managers are the cornerstone of our retail operations, leading high-performing teams that deliver best-in-class customer experiences across one of the fastest-growing industries in the country.

As a General Manager, you’ll oversee all aspects of store performance — from daily operations, compliance, and financial reporting to team development and customer engagement. You’ll set the tone for excellence, drive growth through data-driven decision-making, and create a culture where people take pride in their work and deliver exceptional results every day.

What You’ll Do

• Lead, mentor, and inspire a team of managers and associates to exceed operational and financial goals.
• Oversee scheduling, cash and inventory management, visual merchandising, and compliance.
• Champion a culture of accountability, communication, and continuous improvement.
• Develop and coach Assistant GMs, preparing them for future leadership roles.
• Collaborate with corporate and cross-functional teams to optimize efficiency and customer satisfaction.
• Ensure safety, consistency, and excellence in every facet of operations.

You’re a decisive, people-first leader with proven retail or multi-unit management experience. You thrive in dynamic environments, solve problems before they arise, and know how to build teams that win. You bring structure, energy, and focus to everything you do — and you expect the same from those around you.

Why Join Us

At Minnesota Cannabis Services, you’ll have the opportunity to lead with autonomy while being part of a collaborative network of professionals shaping the future of cannabis. We offer competitive pay, benefits, advancement opportunities, and a culture built on trust, performance, and growth.

Qualifications

• 5+ years of experience in multi-functional retail management with direct supervisory experience
• Strong leadership and coaching abilities
• Excellent organizational, communication, and problem-solving skills
• Comfortable working with scheduling, inventory systems, and financial reporting
• A high level of integrity, personal motivation, adaptability, and sense of urgency
• Commitment to maintaining confidentiality and managing sensitive information
• Previous retail, sales and/or customer service experience is strongly preferred
• We do not require previous professional experience in the cannabis industry but would prefer the applicant be a consumer of the product.
• Ability to work flexible hours including evenings, weekends, and holidays
• This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
• Must commit to coming to work sober.
• Successfully pass a pre-employment criminal background check
• Minimum 21 years of age

Benefits And Compensation

• Pay range between $65,000-$75,000
• Bonus incentives programs
• Employee discount includes 50% off smokable cannabis products
• Health, Dental and Vision insurance
• Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Why Cannabis & Glass

At Cannabis & Glass, great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and real opportunities for advancement across multiple sectors of the cannabis industry.

You’ll be part of a high-performing culture that values precision, reliability, and continuous improvement — where every shift is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you're driven, resourceful, and ready to make an impact, we want you on our team.