Retail General Manager

Visionworks of America, Inc.; Silver Spring (MD); On-site; USD 58,656 - 72,840; Full time

Benefits offered by this job

Vision Coverage

401 (k) Savings Plan

Paid Time off

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is looking for a General Manager for Store 506 in Silver Spring, Maryland. The ideal candidate will lead a service-driven team, achieving profitability without compromising customer experiences. Key responsibilities include managing store performance, hiring and training staff, and enhancing customer interactions.

The role requires a strong background in leadership, customer service, and preferably, optical management. Visionworks offers a competitive benefits package including vision coverage, a 401(k) plan, and paid time off.

Qualifications

• High school diploma or GED is required; bachelor's degree is preferred.
• Three years or more of related experience is required.
• Optical management experience is preferred.

Responsibilities

• Maximize the store’s profitability while maintaining customer experience.
• Engage with the Doctor on business needs and customer experience.
• Hire, train, and support store associates for excellence in customer service.

Skills

Optical management experience

Team leadership

Customer service

Education

HS Diploma or GED

Bachelor’s degree

Job description

Store 506, Fenton Building, Silver Spring, Maryland, United States of America

Job Description

Posted Thursday, June 25, 2026 at 5:00 AM

About Us:

Want to bring the “care” back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.

Job Type: Full Time

Pay: $58,656 - 72,840.38 per year

The Role:

A Visionworks General Manager (GM) is a leader of others and leader of the business at Visionworks. This person is a smart, business-savvy self-starter who knows their way around profitability and the driving factors of success. The General Manager will also manage a service driven team to ensure a simple, human and bold patient and customer journey from doctor appointment to eyewear pickup.

• Maximize the store’s profitability without compromising the patient/customer experience by setting and exceeding organization’s financial and performance goals
• Engage regularly with the Doctor to touch base on business needs, associates and patient/customer experience
• Prep and plan business for the day by managing incoming traffic, doctor appointments, and scheduled eyewear services
• Hire, Train, coach, develop and support store associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience
• Remove obstacles and find resolution in the patient/customer experience when needed
• Lead, execute and improve all broad operational activities to meet the store's financial and customer experience goals

Qualifications:

• HS Diploma or GED required; Bachelor’s degree preferred
• Three (3) or more years of related experience required
• Optical management experience preferred
• Licensed GMs must have a current State Opticians License

What we offer!

At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!)and exclusive employee discounts —including but not limited to

• Vision Coverage)
• 401 (k) Savings Plan
• Paid Time off
• Milestone anniversary awards
• Medical, Dental for Full Timers
• And more!

Everyone has a story that makes them who they are. At Visionworks, we’re looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Compensation range for the roles is above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.

Store 506, Fenton Building, Silver Spring, Maryland, United States of America