Retail Full Time Supervisor - Ross Park Mall, Pittsburgh PA

the LEGO Group; Pittsburgh (Allegheny County); Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace Wellness program

Employee discount

Bonus program

Job summary

LEGO Group is seeking a part- or full-time Supervisor for LEGO Brand Retail in our Pittsburgh area. You will train and lead a team to deliver exceptional customer service, product knowledge, and sales while maintaining store standards and visual merchandising.

The role requires leadership experience in specialty retail, ability to train staff, cash handling, and use of POS systems. You will help manage stock, merchandising, and uphold safety and quality guidelines within a hybrid work setup.

Qualifications

• Leadership or management experience in a specialty retail store.
• Delivery of Employee training.
• Cash handling and inventory/sales auditing.
• Point of sale automated systems.
• Merchandise maintenance and visual merchandising.
• Physical requirements (lifting up to 30 lbs) and staying on feet for extended periods.

Responsibilities

• Assists to supervise Sales Associates during shifts and resolve issues per LEGO policies.
• Complete orders for store/office supplies within guidelines and budgets.
• Ensure money handling procedures are followed by all Sales Associates.
• Maintain well-organised stockroom and maximize on-floor merchandising.
• Support high standard of merchandise presentation following store guidelines.

Skills

Leadership

Training delivery

Cash handling

POS systems

Visual merchandising

Inventory auditing

Education

High School Diploma or GED

Tools

POS systems

Job description

Are you ready to join one of the most trusted brands in the world? Join the LEGO® Brand Retail team as a full-time Supervisor and be a role model as you provide a brand experience for our customers. This part-time Supervisor will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

Experience The Pride, Commitment And Shared Sense Of Responsibility

• Maximize profitable sales by the regular review of sales and margin information
• Assist to ensure that appropriate and effective space management techniques are utilized
• Ensure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales
• Ensure that all fixtures are fully replenished at all times
• Evaluate and communicates on competitors visual merchandising techniques, identifying opportunities to develop our business further
• Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines
• Motivate and develop a high performance team by sharing the LEGO Brand, Vision and Values

Deliver Inspirational Retail Experiences Built On LEGO Brand Values

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As a Supervisor for LEGO Brand Retail you are the face of our company. We are looking for individuals who can motivate, energize and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.

Do you have what it takes?

• Leadership and/or management experience in a specialty retail store environment combined with a High School Diploma or General Education Degree (GED)
• Delivery of Employee training
• Cash handling and inventory/sales auditing
• Point of sale automated systems
• Merchandise maintenance and visual merchandising
• Physical specifications Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs

Join the LEGO Brand Retail Team

Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions [delete this last reference if you don’t pay a shift premium for certain working conditions like cold pay, shift differential].

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860.394.3769. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities

What’s in it for you? Here are some of what to expect

• Family Care Leave– We offer enhanced paid leave options for those important times.
• Insurances– All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness– We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount– We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus– We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Core Responsibilities

• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
• Complete orders for store and office supplies in line with guidelines and operating budgets
• Ensures money handling procedures are followed by all Sales Associates
• Ensures a well organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
• Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines

Compensation

The hourly wage for the position has a range of $20.70 - $23.90 , based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.