Retail Full-Time Sales Lead, Fabletics (Arrowhead Towne Center - Glendale, AZ)

Fabletics; Scottsdale (AZ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Full-Time Sales Lead to enhance the customer experience at their Glendale location. In this role, you will engage with customers, provide insights on products, and support a team of associates in achieving sales goals. This is an exciting opportunity for someone who thrives in a fast-paced retail environment and is passionate about promoting an active lifestyle. Join a vibrant team dedicated to making a positive impact in the community while driving business success. If you are self-motivated with excellent interpersonal skills, this position could be the perfect fit for you!

Qualifications

• Minimum 1 year of retail experience required, management experience preferred.
• Strong knowledge of active lifestyle choices is a plus.

Responsibilities

• Provide exceptional customer service and drive engagement inside and outside the store.
• Train associates and maintain merchandising standards to enhance customer experience.

Skills

Retail Management Experience

Customer Engagement

Interpersonal Skills

Ability to Work in Teams

Flexibility in Work Hours

Education

High School Diploma or Equivalent

Tools

P.O.S. Systems

Job description

Job Description

Fabletics is currently looking for a Retail Full-Time Sales Lead for our location at Arrowhead Towne Center - Glendale, AZ!

How Do You Fit In?

As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. Working alongside the Store Manager, store supervisors, and a team of highly personable associates, you'll help our Customers Live their Passion. The right candidate will be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals and meet timelines to drive the business forward.

This position will report to the Store Manager.

Responsibilities

• Embody our culture and values and providing insight to our Customers on how to Live their passion.
• Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
• Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

Required Skills

• 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and P.O.S. systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
• Applicants must be 18 years of age or older.