Retail Fulfillment Center Supervisor

Ashley Furniture Industries, LLC; New Braunfels (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision

Employee Assistance Program

Paid Time Off

Employee Discount on Home Furnishings

Professional Development Opportunities

Tuition Assistance

Ashleys Wellness Centers (location)

401(k) and Profit Sharing

Life Insurance

Job summary

Ashley Furniture Industries, LLC is seeking an Operations Supervisor to lead a fast-paced distribution environment. The role focuses on coaching frontline teams, optimizing daily workflows, and upholding a safety-first culture across production and distribution operations.

The position requires a bachelor's degree or equivalent experience, plus 1+ years in a leadership role within operations or logistics. Strong planning and team development skills are essential, with a background in warehousing

Qualifications

• Bachelor’s degree or equivalent work experience; preferred.
• 1+ years in a leadership role within operations, logistics, or supply chain
• Experience in distribution or warehouse environments is a major plus
• Strong planning, organizational, and team development skills

Responsibilities

• Lead from the front. Coach and guide a diverse team of frontline associates. Set the tone for teamwork, accountability, and inclusion.
• Own the floor. Drive daily operations with precision and purpose. From staffing and workflow to problem-solving on the fly—you’ll be the go‑to.
• Keep safety sacred. Champion a safety‑first mindset and make sure protocols aren’t just followed—they’re lived.
• Track what matters. Monitor key metrics, analyze performance, and turn insights into action. Your reports won’t just reflect the work—they’ll inspire the next move.
• Build connection. Keep communication flowing between leadership and the floor to foster transparency, trust, and alignment.

Skills

Leadership

Operations management

Logistics

Team development

Education

Bachelor's degree or equivalent

Job description

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort

Who We Are

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

Summary

Ready to take charge and make your mark? We're looking for an Operations Supervisor who thrives in fast-paced environments and knows how to keep things moving—literally. If you’ve got a knack for motivating teams, optimizing processes, and creating a culture where safety and performance go hand in hand, this is your moment.

Responsibilities

• Lead from the front. Coach and guide a diverse team of frontline associates. Set the tone for teamwork, accountability, and inclusion.
• Own the floor. Drive daily operations with precision and purpose. From staffing and workflow to problem-solving on the fly—you’ll be the go‑to.
• Keep safety sacred. Champion a safety‑first mindset and make sure protocols aren’t just followed—they’re lived.
• Track what matters. Monitor key metrics, analyze performance, and turn insights into action. Your reports won’t just reflect the work—they’ll inspire the next move.
• Build connection. Keep communication flowing between leadership and the floor to foster transparency, trust, and alignment.

Qualifications

• Bachelor’s degree or equivalent work experience; preferred
• 1+ years in a leadership role within operations, logistics, or supply chain
• Experience in distribution or warehouse environments is a major plus
• Strong planning, organizational, and team development skills

Work Environment

• This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel‑toed boots. The fast‑paced environment involves time‑sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs

Benefits We Offer

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
• (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

About

Interested in learning more about Ashley Furniture’s Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:

We are an Equal Opportunity Employer and provide a drug‑free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.

• Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.