Retail Fulfillment Associate: Unload, Replenish & Assist

Kohl's; Franklin (TN); On-site; USD 21,000 - 26,000; Full time

Job summary

Kohl's in Franklin, TN is hiring an Associate who will deliver excellent customer service and ensure consistent execution of store operations, including processing freight, receiving shipments, replenishment, and omni-channel fulfillment.

You will greet customers, assist with product questions, participate in training new hires on Kohl's brand standards, inventory procedures, productivity standards, and safety guidelines, and help maintain a welcoming, efficient store environment.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred: client facing retail or service industry experience.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Communication skills

Multi-tasking

Flexibility

Job description

Kohl's in Franklin, TN is hiring an Associate who will deliver excellent customer service and ensure consistent execution of store operations, including processing freight, receiving shipments, replenishment, and omni-channel fulfillment.

You will greet customers, assist with product questions, participate in training new hires on Kohl's brand standards, inventory procedures, productivity standards, and safety guidelines, and help maintain a welcoming, efficient store environment.