Retail Freight Flow Lead

DICK'S SPORTING GOODS; Pearland (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading sports retailer seeks a Freight Flow Lead to impact brand standards and teammate experiences. This role involves guiding team efforts, ensuring superior service, and maintaining operational excellence in a dynamic retail environment. The ideal candidate will possess strong leadership traits and a commitment to fostering a positive culture.

Qualifications

• Prior retail or customer service experience preferred.
• Flexible availability including nights, weekends, and holidays.
• Ability to lift and stand for extended periods.

Responsibilities

• Provide direction and coaching to teammates.
• Plan and organize 30-day strategies with guidance.
• Assists with store supervision and adheres to safety policies.

Skills

Customer Focus

Collaboration

Trust Building

Team Building

Action Orientation

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Freight Flow Lead has a direct impact on both the execution of brand standards and the teammate experience. With guidance from the Assistant Store Manager and Store Manager, the Freight Flow Lead is the in-store expert of their department. The Lead focuses on delivering excellent service to customers and providing direction and coaching to teammates. Their leadership qualities—empathy, resilience, optimism, and collaboration—set them apart.

• Supports building and hiring a strong team by observing in-store interviews and department tours.
• Builds a people-first culture by connecting with every teammate to foster trust and respect, contributing to a positive store environment.
• Plans and organizes 30-day strategies with guidance from the Assistant Store Manager, including workforce planning and execution of daily tasks and store events.
• Leverages teammates strategically to meet brand standards, execute programs, and delegate tasks based on priority.
• Assists with store supervision, including opening/closing, Front End and Cash Office functions, and processing firearms sales in compliance with regulations.
• Upholds merchandising standards through proper floor set execution, signage, pricing, and inventory presentation.
• Provides training on company procedures, onboarding new teammates, and cross-training current staff.
• Prioritizes coaching and development, providing hands-on guidance and explaining the 'why' behind tasks.
• Leads by example to align team responsibilities with organizational goals and ensure a hassle-free shopping experience.
• Creates an inclusive environment where everyone feels welcome and respected.
• Adheres to safety, loss prevention policies, and confidentiality standards.
• Supports the team proactively and performs other tasks as assigned.

LEADERSHIP TRAITS:

Our leadership competencies define the behaviors of effective leaders, including:

• Accountability
• Customer Focus
• Collaboration
• Trust Building
• Decision-Making
• Action Orientation
• Engagement
• Talent Development
• Team Building
• Planning and Alignment

QUALIFICATIONS:

• Flexible availability, including nights, weekends, and holidays.
• Prior retail or customer service experience preferred.
• Ability to stand, bend, reach, push, pull, and lift 15-50 lbs. repeatedly.
• Ability to stand or walk for extended periods (up to 4 hours).
• Ability to occasionally lift up to 70 lbs. with assistance or equipment.
• Ability to work at heights over 4 feet using ladders or platforms.