Retail Framing Specialist — Craft Artful Solutions

Michaels; Waynesboro (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Michaels in Waynesboro, VA is seeking a retail associate to build customer relationships and deliver custom framing solutions. You will assist customers, process framing orders, stock the frame department, and support omni-channel processes in a fast-paced store.

The role requires basic computer and measuring skills, ability to operate framing equipment and a glass cutter, and a willingness to work nights/weekends. Prior retail experience and customer service skills are preferred.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. Deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

Michaels in Waynesboro, VA is seeking a retail associate to build customer relationships and deliver custom framing solutions. You will assist customers, process framing orders, stock the frame department, and support omni-channel processes in a fast-paced store.

The role requires basic computer and measuring skills, ability to operate framing equipment and a glass cutter, and a willingness to work nights/weekends. Prior retail experience and customer service skills are preferred.